Repeat Prescriptions

When ordering repeat prescriptions we would like you to use one of the following:

  • NHS App and Website – You can order repeat prescriptions using patient access via the NHS app or the NHS website. These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
  • In Writing – Using your re-order slip or full written details (including dose & quantity) you can bring this to the surgery, post it to us(23 St Owen Street, Hereford, Herefordshire, HR1 2JB) or email: [email protected].
  • Prescription request forms are available in surgery and to download from our website. You can download a repeat prescription request form here
  • Via the Pharmacy – Many pharmacies operate their own system for ordering prescriptions. Ask your pharmacist for more details.
    Please try to order all the items you require at the same time as this not only saves the receptionist time but yourself also.

Collecting your prescription

Please note that a GP must authorise your request which takes 3 full working days. At busy times, this may take a little longer.

We are closed on public holidays and weekends. Any prescription requests received during these times will be available for collection 3 days after the next working day.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription please fill in our online consultation form.

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Please allow extra time for Prescriptions with Queries.